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Marketing Agency

Complete script for marketing agencies doing outbound prospecting

Qualify SMBs and decision-makers, compete with in-house marketing, and close toward a free audit.

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Marketing agencies face a specific challenge in outbound prospecting: almost every prospect has either tried an agency before and been disappointed, or is skeptical that digital advertising will produce measurable returns. Objections come early and are often emotional, past bad experiences, distrust of reporting, and uncertainty about what good results even look like. This script is built for business developers at marketing and advertising agencies prospecting SMBs and mid-market companies. It covers cold, referral, and competitor-trigger openings, discovery questions across current channels, goals, and budget history, and objections around in-house teams, past agency experiences, and ROI. The fastest close is a free audit that removes all risk from the first yes.

Intro
Hello [First Name], this is [Your Name] from [Agency]. We work with businesses like yours in [prospect's sector] to grow their online visibility and generate more qualified leads. I have two or three quick questions to see if we can bring you value. Is this a good time?
Discovery Questions
1

Right now, how do you generate most of your new clients?

2

Do you have someone in-house handling marketing, or is it outsourced?

3

Which channels are you currently active on: Google, Meta, SEO, something else?

4

Do you manage the marketing yourself, or have you delegated it to someone?

Arguments

Measurable ROI, not just impressions

We don't sell you visibility. We sell you results: leads generated, cost per acquisition, attributable revenue. Every month, you receive a clear report with the numbers that matter for your business. (Google Economic Impact, 2023: businesses using Google Ads generate an average of $2 in revenue for every dollar invested. Campaigns managed by certified specialists achieve a 2.5x higher conversion rate than self-managed campaigns, according to WordStream 2023.)

Specialists in your sector

We've worked with businesses in [prospect's sector] for [X years]. We know the words your customers type, the angles that convert, and the platforms where your audience spends their time. No learning curve at your expense.

Cost per lead reduced 30–50% in 90 days

Our clients see an average 30–50% reduction in their cost per lead within the first 90 days. That's driven by continuous optimization of audiences, creatives, and landing pages. (HubSpot State of Marketing, 2023: companies that entrust their digital advertising to a specialized agency reduce their cost per lead by an average of 35% in the first 6 months, versus 8% for internal teams working without support.)

Objections
OBJ

We handle our marketing in-house

REP

That's great, and we're not looking to replace your team. Many of our clients work in complementarity: their team handles content and communications, we handle paid strategy and technical SEO. What does your team have the least time for?

OBJ

We already have an agency

REP

I understand. The real question is: are you happy with the results? Many clients come to us because their agency delivers reports but not leads. I can do a free comparative audit of your current performance. Would that be of interest?

Close
Here's what I propose as a next step: a free audit of your current digital presence. We look at your website, your current ads, your SEO, and what your competitors are doing. We give you a report with priorities and an action plan. It takes 30 minutes of your time and gives you a complete picture. Do you have a slot this week?

Frequently asked questions

How do you pitch a marketing agency to a business owner who has been burned before?

Acknowledge the experience before pitching anything. "I hear that a lot, agencies that deliver reports but not leads." Then differentiate on accountability: measurable goals defined upfront, results visible month by month, and a 90-day money-back guarantee if targets aren't met. Putting your fee on the line changes the dynamic immediately.

How do you handle "I do my marketing in-house" objection?

Don't compete with the internal team, find the gap. Ask what the team has the least time for. Most in-house teams handle content and communications well but struggle with paid strategy, technical SEO, or campaign optimization. Position the agency as a complement, not a replacement.

What is the best close for a marketing agency prospecting call?

A free audit. It removes all the risk from saying yes to a first meeting, provides immediate value, and gives you a concrete deliverable to come back with. "I'll audit your current digital presence, site, ads, SEO, competitors, and send you a report with the top three priorities. No cost, no commitment." That offer converts far better than asking for a retainer on the first call.

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